Just sending happy little emails

Early on in my career, I was something of a Bob Ross of email marketers. Don't get me wrong, I love Bob Ross, but, just like how he would sometimes paint "Happy Little Clouds," sometimes, I was just sending "Happy Little Emails."

Like Ross' little clouds, my emails were fluffy and pretty and made me and my bosses feel good. At the end of the day we made little reports we could show off. We were so proud.

Don't get me wrong; I looked at the analytics-- in all cases, I had a pretty respectable readerships and click through rate-- but what I didn't have was any kind of inbound or follow-through marketing strategy.

And that's where the real power lies in email marketing, right? I mean, I know I'm preaching to the choir here. None of you would ever send out a huge smash of emails to everyone on your list just because.

Of course not. That would be crazy.

The problem is, people do just that all the time. If you've ever had your email address fed into the spam machine by a group of angry script kiddies (long story) you know just how large of a problem this is.

Five ways to be a better email marketer

So what are responsible inbound marketers to do? Here are five suggestions for how we can be better stewards of our email marketing efforts.

  1. Don't buy Lists. Ever. And refuse to work with those who do.
  2. Understand how email works. Not just server to server, but understand the peering and reputation systems at play behind the scenes.
  3. Segment, Segment, Segment. Don't send email to people who don't want it. People who already bought your product probably won't want to see that email that tells them you're having a sale on the thing they just paid full price for.
  4. Understand your audience Not just to the demographics of your audience, but understand all the ways your audience wants to interact with you, and what your unique value proposition is to them. If you don't have audience personas written down somewhere, you're probably not really marketing.
  5. Take a class or get a certification. You probably don't know as much about this as you think you do, and this stuff is changing all the time.